Our Performance

We have a comprehensive performance management and measurement system, including regular tracking of performance indicators, which are used to guide our operational and strategic decision making to improve patient and resident care. Below are some common indicators that we use to measure our performance and inform our improvement activities.

% of all scheduled surgical wait times treated w/i benchmark weight time

% of admitted patients leaving the ED w/i 10hrs of triage

Sick time as a % of productive hours

Overtime as a % of productive hours

Associated rate of CDI

Nursing sensitive adverse events rate per 1000 patient discharges

Seniors Quality Leap Initiative (SQLI) - Composite Score